OUR HOTEL’S POLICY IN REGARD TO THE APPLICATION OF THE HEALTH PROTOCOL FOR COVID-19
The health protocol applied in the hotel Sentido Port Royal Villas & Spa, is based on the accurate and full implementation of the official health protocols already issued, and of those expected to be issued by the competent Greek authorities. These protocols are implemented in the procedures of all services offered by the hotel to its guests.
The hotel’s management aims to the provision of high-level services to our guests and considers this to be of prime importance, by complying with the directives and the official hygiene regulations approved by the Greek government. The staff’s training on the implementation of the hygiene code has been conducted by an independent certifying body, approved by the Greek government.
Communal Areas Cleaning Services
Every communal area of the hotel is regularly and sufficiently cleaned and disinfected by the competent cleaning staff, on a daily basis and throughout the day (6:30-24:00).
In many places of the premises you will find antiseptic gels or antiseptic disposal wipes.
All the staff members of the hotel have been trained and certified by an independent body on the implementation of the health protocol for COVID-19.
The staff makes use of all the safety measures (gloves, masks) and complies with the hygiene directives (safety distances and regular disinfections in every operation they are involved).
The procedures of all services offered by the hotel’s staff are certified regarding their correctness and implementation with ISO 9001 and ISO 2200 (HACCP).
Wellness Spa, Hair Salons and Fitness Services
In our hotel all services of spa, hair salons and fitness are provided, with the exception of those of sauna and hammam,
whereas the use of the heated indoor swimming pool, showers and lockers in the changing rooms is not allowed.
The number of guests per room is controlled and it is not allowed to exceed the number prescribed by the official health protocols.
We comply with the hygiene regulation in all our services.
Check-in & Check-out Process
The check-in and check-out processes can be carried out quickly, by using no documents, but instead state-of-the-art electronic digital applications that are already installed in tablets, or by installing them easily and on-the-spot in the guests’ mobile phones.
The process is quick, safe, and within the framework of the General Regulation on Personal Data Protection (GDPR).
The check-in and check-out operation hours are 15:00 – 11:00.
The guests’ transfer to their rooms is carried out by club cars, implementing accurately the directives of health protection and disinfection in each transfer.
Pool and Beach Services
Room Cleaning Services
We Need Everyone’s Participation
PCR & Rapid Test for Covid-19
Port Royal Villas & Spa hotel cooperates with an o-site
certifed diagnostic center for the performance of
PCR & Rapid Test in the premises of the hotel.
For further information and appointments, please contact the reception.