OUR HOTEL’S POLICY IN REGARD TO THE APPLICATION OF THE HEALTH PROTOCOL FOR COVID-19
The health protocol applied in the hotel Sentido Port Royal Villas & Spa, is based on the accurate and full implementation of the official health protocols already issued, and of those expected to be issued by the competent Greek authorities. These protocols are implemented in the procedures of all services offered by the hotel to its guests.
The hotel’s management aims to the provision of high-level services to our guests and considers this to be of prime importance, by complying with the directives and the official hygiene regulations approved by the Greek government. The staff’s training on the implementation of the hygiene code has been conducted by an independent certifying body, approved by the Greek government.
Communal Areas Cleaning Services
Every communal area of the hotel is regularly and sufficiently cleaned and disinfected by the competent cleaning staff, on a daily basis and throughout the day (6:30-24:00).
In many places of the premises you will find antiseptic gels or antiseptic disposal wipes.
All the staff members of the hotel have been trained and certified by an independent body on the implementation of the health protocol for COVID-19.
The staff makes use of all the safety measures (gloves, masks) and complies with the hygiene directives (safety distances and regular disinfections in every operation they are involved).
The procedures of all services offered by the hotel’s staff are certified regarding their correctness and implementation with ISO 9001 and ISO 2200 (HACCP).
Wellness Spa, Hair Salons and Fitness Services
In our hotel all services of spa, hair salons and fitness are provided, with the exception of those of internal heating swimming pool, whereas the use of showers and lockers in the changing rooms is not allowed.
The number of guests per room is controlled and it is not allowed to exceed the number prescribed by the official health protocols. We comply with the hygiene regulation in all our services.
Check-in & Check-out Process
The rooms are cleaned and disinfected before the guests’ arrival, by using not only appropriate detergents and disinfectants, but also the appropriate equipment,such as steam cleaners, whereas the rooms are sufficiently ventilated.
During our guests’ stay the cleaning room services are provided every other day always according to the official approved health protocol.
The amenities provided to our guests include an antiseptic gel, disposal masks, and antiseptic disposal wipes.
Pool and Beach Services
In the areas of the pools and the beach the safety distances are implemented regarding the layout of the sunbeds, whereas the procedures of disinfection and cleaning are implemented in accordance with the provisions of the hygiene code.
Specialised staff members are always present with the guests, throughout the operation of these areas.
Room Cleaning Services
We Need Everyone’s Participation
PCR & Rapid Test for Covid-19
Port Royal Villas & Spa hotel cooperates with an o-site
certifed diagnostic center for the performance of
PCR & Rapid Test in the premises of the hotel.
For further information and appointments, please contact the reception.